GPS Trackers

GPS Showing as "OFFLINE"
It's normal for the GPS to show as OFFLINE when it has been stationary for 10 mins or more, if you think there is an issue with the GPS or would just l...
Sat, 28 Mar, 2020 at 10:32 AM
GPS Not Responding to SMS Commands
If you have sent an SMS command to the unit and it has not responded within 5 mins check the GPS is on and move it to a location where it can see the sky.  ...
Fri, 6 Mar, 2020 at 3:32 PM
GPS has responded to SMS commands still showing as "OFFLINE"
If the GPS has responded to the SMS commands it's possible you may have entered the Apn incorrectly. Below is a list for Telstra, Optus and Vodafone ap...
Fri, 6 Mar, 2020 at 3:45 PM
The Tracking Isn't very Accurate
Out of the box the tracker sends a location update once every 90 seconds, this can be adjusted by contacting us via email and supplying the imei/id Number w...
Fri, 6 Mar, 2020 at 4:09 PM
The Time is not Correct
If you could please email us the imei/id number of the unit and your timezone we will amend it immediately for you
Fri, 6 Mar, 2020 at 4:20 PM
Does the GPS make a noise?
No the GPS does not have a speaker and cannot make a noise
Wed, 11 Mar, 2020 at 12:32 PM
Help with setting up GPS Slim/Heavy Duty
If you are really struggling with getting the GPS setup, please email us support@thespystore.com.au or call us on 1300 681 609 so we can have a team member ...
Sat, 28 Mar, 2020 at 10:33 AM
How to Activate the Remote Listening Feature
The GPS Slim/Heavy Duty is capable of being used as a listening device, to convert the GPS into a listening device send the SMS command  Monitor123456  yo...
Sat, 28 Mar, 2020 at 10:37 AM